Frequently Asked Questions
Everything you need to know about your Double Top Darts order
What is the standard delivery time for orders?
We aim to dispatch all orders within 24 hours. UK domestic orders typically arrive within 1-3 working days via Royal Mail or DPD, while international shipping can take 5-10 working days depending on the destination.
Can I return an item if I am not satisfied?
Yes, we offer a 30-day return policy. Items must be in their original packaging and in a resaleable condition. Please note that used dart flights or personalized items cannot be returned unless they are faulty.
Do you offer international shipping?
Absolutely. Double Top Darts ships to enthusiasts worldwide. Shipping costs and delivery estimates are calculated at checkout based on the weight of your package and your specific location.
How can I track the status of my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the courier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and fast checkout.
Are the weights of the darts guaranteed?
Most professional-grade darts we stock come with a 'match weighed' guarantee from the manufacturer, ensuring that each dart in the set is within 0.1g of the stated weight for maximum consistency.